Commercial Terms, Shipping and Returns

Shipping:

For Italy, shipping costs are our responsibility if your cart value is €250.00 or more. It is our pleasure to be able to offer you this service.

Delivery time is approximately 7working days. These times are dictated by the need to handcraft and hand-finish each piece of jewelry, specially made for you at the time of your order.

Warranty:

The jewelry is guaranteed for two years from technical malfunctions. The laboratory reserves the right to verify whether the damage is caused by defect in the workmanship or by carelessness on the part of the customer. We are not responsible for damage sustained as a result of impact, rubbing, wear and tear on the jewelry (scratches, loss, breakage or chipping of stones or enamels if present).

Gift Cards:

Manuel Bozzi's Gift Card has no expiration date, is non-refundable and must be spent only on this site. It is not valid for items other than those displayed, custom items or items displayed at our flagship store or at our retailers.

Returns:

It is possible to return the purchased jewelry within 30 days from the date of receipt, exclusively in its original box and after checking the integrity of the MANUEL BOZZI warranty seal. In the event that said seal is compromised or another wrapping is used, we reserve the right to refuse the return.

PLEASE NOTE:

For custom engraved items, returns are accepted only in favor of a size exchange. There is no refund or item exchange.

For items purchased with any discount coupon , returns are accepted for size exchange only. There is no refund or item exchange.

To make a return, simply communicate your intention by emailing shop@manuelbozzi.it

We will authorize the return of the goods by notifying you of the address to which to ship. You may ship either by express courier (recommended) or postal service. The cost of shipping is your responsibility. We disclaim any responsibility in case of theft or loss of the goods being returned.

Refunds:

After our lab has received your return and checked that all requirements have been met, you will receive a confirmation e-mail and we will make the refund at the same time.

Your order:

To track your order, simply enter the tracking code you received via email on the courier's website that will be reported to you.

You can choose to enter specific billing information at the time you enter your shipping information.

VAT is already included in the price you see on all pages of the site and in the shopping cart.

THANK YOU FOR CHOOSING US! Welcome to the Clan.